DeSentia Group Privacy Policy

Last Updated: November 17, 2025

DeSentia Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, property management services, rental applications, maintenance requests, and SMS communications.

We may collect the following information:

• Name
   
• Phone number
   
• Email address
   
• Property addresses related to your inquiry
   
• Rental application details
   
• Maintenance request information
   
• Any information you submit through forms, scheduling tools, or communication channels
   

We use your information to:

• Schedule property showings
   
• Send appointment confirmations and reminders
   
• Provide maintenance updates
   
• Communicate regarding rental applications
   
• Respond to inquiries
   
• Deliver important tenant or applicant notifications
   

We do not sell or share personal information with third-party marketers.

By submitting a rental application, scheduling a showing, filling out a maintenance request, or requesting information, you consent to receive SMS messages from DeSentia Group.

Message frequency varies.

You may opt out at any time by replying STOP.
For help, reply HELP.

Standard message and data rates may apply.

We use reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

We may share information with:

• Service providers who assist our operations (ex: scheduling tools, property management software)
   
• Contractors or maintenance vendors for service coordination
   
• Legal or regulatory authorities when required
   

We do not sell your personal information.

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

You may disable cookies in your browser settings.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

You may request to:

• Access your information
   
• Update or correct your information
   
• Opt out of SMS communication
   
• Request deletion where applicable
   

To make a request, contact us at:
Info@desentiagroup.com

DeSentia Group Property Management
Phone: 202-335-1534
Email: Info@desentiagroup.com